Customer Service Manager – Contact Center (Buenos Aires)



At Assurant, we are looking for a Customer Service Manager to join our Contact Center team.
The role is responsible for planning, organizing, and leading the day-to-day activities of contact center associates, ensuring service delivery meets quality and performance standards. This position will oversee a multi-function team, manage client relationships, and support broader operations management when needed.


We are seeking candidates with proven supervisory experience leading teams of at least 50 people, ideally in customer service or related industries. Strong leadership skills, excellent communication abilities, and experience working with KPIs and workflow management tools are essential. Advanced English is required.


If you are an organized, detail-oriented problem solver who wants to lead and grow in a dynamic team, this is your opportunity!


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