Product Development & Operations Assistant

We are seeking a highly organized, detail-oriented Product Development & Operations Coordinator to support our Senior Product Development Manager in managing the end-to-end product development and operational process. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating across multiple teams and factories, and can effectively manage timelines, data, and project follow-up.

The successful candidate will play a critical role in ensuring products move efficiently from development through production and shipment while maintaining accurate systems, documentation, and retailer requirements.
Key Responsibilities

Product Development Support

· Maintain and update product development trackers and calendars.

· Conduct weekly project reviews with the Senior Product Development Manager and follow up on outstanding action items.

· Track development milestones and proactively communicate risks or delays.

· Coordinate factory communication regarding development status, approvals, and timelines.

· Assist with product setup and item creation processes.

· Coordinate product testing and inspections, ensuring all requirements are scheduled on time.

· Manage UPC assignments and labeling requirements with factory partners.

· Coordinate retailer compliance requirements and documentation.

Operations & Supply Chain Coordination

· Create, update, and maintain purchase orders (POs) within internal systems.

· Review and coordinate carton marking approvals with factories and follow up to ensure compliance.

· Manage booking requests and shipment scheduling with factories and logistics partners.

· Coordinate shipping documentation, including packing lists, invoices, and compliance paperwork.

· Support factory communication regarding labeling, packaging, and shipping requirements.

Retailer & Customer Compliance

· Enter and maintain product information within retailer portals.

· Upload product attributes, specifications, images, and supporting documentation as required by customers.

· Prepare and submit retailer-specific compliance documents, including duty forms and customs-related paperwork.

· Ensure all retailer requirements and deadlines are met accurately and on time.


Qualifications

Required

· Bachelor’s degree preferred or equivalent work experience.

· Strong organizational and project management skills.

· Excellent attention to detail and follow-through.

· Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.

· Ability to manage multiple priorities and deadlines simultaneously.

· Strong written and verbal communication skills.

Preferred

· 1–3 years of experience in product development, sourcing, supply chain, operations, merchandising, or a related field.

· Experience working with overseas factories and suppliers.

· Experience with retailer portals and item setup processes.

· Knowledge of product testing, inspections, compliance, labeling, and shipping documentation.

· Familiarity with ERP, PLM, or retailer portal systems.

· Experience in home textiles, home décor, rugs, or consumer products.

Success Factors

· Exceptional attention to detail.

· Strong sense of ownership and accountability.

· Ability to proactively follow up and drive tasks to completion.

· Comfortable working independently while supporting a senior team member.

· Strong problem-solving and communication skills.