About the Role:
The Outbound Appointment Setter is responsible for reaching out to potential customers by phone and email, introducing our painting services, and securing appointments for our sales team. This entry-level role focuses on generating qualified leads through proactive communication and maintaining accurate records of interactions. Ideal for candidates seeking experience in sales and customer outreach within a small, growing company.

Business Description:
Painters Near-me is a locally owned and rapidly growing painting company dedicated to delivering top-quality residential and commercial painting services. Our team values reliability, excellent customer service, and attention to detail. As a small business, we foster a supportive environment where every team member has the opportunity to contribute and grow.

Skills Required:
- Phone communication
- Email outreach
- Lead generation
- Native-level English fluency

Secondary Skills:
- CRM software familiarity
- Data entry
- Calendar management

Soft Skills:
- Ability to understand nuances in communication
- Tenacity to keep calling despite rejection
- Ability to receive and apply feedback
- Strong organizational skills to manage a pipeline

Responsibilities:
- Initiate outbound calls and emails to prospective customers
- Introduce and clearly explain painting services offered
- Qualify leads and secure appointments for the sales team
- Update and maintain accurate records in the CRM system
- Follow up consistently with leads to manage the appointment pipeline
- Coordinate appointment scheduling with the sales and operations teams
- Meet weekly and monthly targets for appointment setting and lead generation
- Achieve a standard of setting at least 3 qualified appointments per day

Desirable Previous Experience:
Experience in customer service or phone-based sales. Familiarity with CRM systems. Prior work in appointment setting or outbound calling roles